Frequently Asked Questions
There are many carpet cleaning companies in the market, what makes Home Team Dry Carpet Cleaning the best choice?
Majority of carpet cleaners use a method called hot water extraction in other words steam cleaning. This method involves putting hot water and chemicals in your carpet and then trying to suck it all out of the carpet. The problem with this method is it can take up to 24 hours and sometimes longer for your carpets to dry, while leaving behind a chemical residue that will attract more dirt over time. Imagine what the water being extracted from your dirty carpet looks like, the water still left in your carpets after service probably looks the same way.
Another method involves pushing carpets down when they clean – specifically those that use the Spinning Bonnet method. This method will push down the carpet pile, preventing their machines from fully cleaning the carpet.
The Home Team way.
Our dry extraction carpet cleaning method is the #1 rated carpet cleaning system by America’s leading consumer magazine and is recommended as the best way to clean carpets according to most major carpet manufactures. Our products are certified green, CRI approved, safe for wool, and indoor air quality certified. Our process is designed not only to restore and lift the carpet pile, but to penetrate the base of the carpet fibers while dissolving and absorbing soil and stains as it goes. If you want your carpet professionally deep cleaned the hypo-allergenic, non-toxic, odor free, and eco-friendly way that dries within minutes -then give us a call!
Do you only clean carpets?
In addition to cleaning carpets we also clean area rugs, upholstery, and hard floors.
How often should I get my carpets cleaned?
This is a tricky question because everybody’s situation is different. There are many factors that can determine how often you should get your carpets cleaned. Regardless of how dirty you think your carpets are we do recommend every 6 to 12 months. Routine maintenance is essential for maximizing the life of your carpet because the longer dirt and spots stay in your carpet the harder they will be to get out. Not only does our system clean your carpet but it will it also improve air quality and eliminate harmful bacteria and allergens.
Are your cleaning products safe for my pets and kids?
Absolutely, all of Home Team Dry Carpet Cleaning products are organic, hypo-allergenic, non-toxic, odor free, and eco-friendly. Not only are they safe, they work extremely well.
Do I have to move my furniture?
We will gladly move small furniture upon request; such as chairs, lamps, end tables and coffee tables – but we can not move anything heavy or large. If you would want anything heavy or large moved it would have to be moved prior to us arriving. Keep in mind we will gladly clean around furniture and do not need the room empty before we start cleaning. In fact, a lot of the jobs we do are that way.
Do you guarantee your work?
Home Team Dry Carpet cleaning absolutely stands behind our system. We offer a 100% Customer Satisfaction Guarantee. If dissatisfied with our service, we will return within 7 days of your appointment to re- clean any area you feel needs additional attention.
How long does it take for carpet to dry?
The number 1 complaint people have about getting their carpets cleaned is that they take way too long to dry. Here at Home Team Dry Carpet Cleaning we can completely eliminate that problem. That’s because of our Home Team dry extraction system; we guarantee your carpets will be completely dry within 1 hour.
How much does your service cost?
Our pricing is totally transparent, never any hidden fees or cost. Give us a call and we can give you a free no obligation quote over the phone based on the number of rooms and estimated square footage of areas you want cleaned. In fact, you can also schedule a time for us to come out to inspect your carpet and give you a to-the-penny price. In other words, No Surprises!
Are your products safe on all types of carpets and rugs?
Absolutely, all of Home Team Dry Carpet Cleaning products are Certified Green and approved by the Carpet and Rug Institute. They are safe for all carpets, including Orientals, Persian, Wool and other fine rugs.